Workshops
I’ve signed NDAs for these projects so I’m not able to show the contents of my work. But I am able to explain what I did there. On one occasion I gave a presentation to a corporate on how I as a UX designer work and what methods I use. Afterwards, I worked together with them by coaching them on using the Sprint method from Google and I helped design their product.
Mapping session
When the preparations are in order, the first step of Sprint is the mapping session. Together with a big group of the client we conducted a mapping session to get to know the product. This was done in 2 different groups of each 10 people. The product was about the form a seller fills in when leasing out a vehicle to a client. We identified the pain points, needs and how the product worked. As you can see in the images below, this was a long session and a huge product.
Let the design start
Afterwards we started to digitalise this in Trello to create clarity. There were clear painpoints for the employee and the user side of the corporate. By re-ordering the flow in Trello we redesigned the flow of the product and this was a first step for the improvements. We chopped up the issues and the product owner prioritised them.
Afterwards we started out with weekly sprints to sketch, design and test the solutions to the issues. This process took 2 months to push the biggest issues from prototype to production.